Customer Services Moving to MetroTech Center


MetroPlus Member Services Department is relocating to Brooklyn.

On Monday, June 26, 2017, MetroPlus Member Services will be located in Brooklyn.

If you need to visit Member Services in person, you can be seen at:
1 MetroTech Center North, 9th Floor
Brooklyn, NY 11201
Don’t worry. We will still have a small team of Member Services Representatives available to assist you at our headquarters:
160 Water Street, 3rd Floor
New York, NY 10038
FOR ALL PAYMENTS: You must go to our 160 Water Street office. We cannot accept payments at 1 MetroTech Center North.

If you have any questions, or if you need more information, please call MetroPlus at 1-800-475-METRO (6387). If you have trouble hearing, call TTY: 711.

Our Member Services telephone numbers and mailing address (160 Water Street) will not be changing.

We are looking forward to serving you from our new address.