The Company

History

For over thirty years, MetroPlus Health Plan has served eligible New Yorkers, providing excellent health care at little to no cost. MetroPlus, a wholly-owned subsidiary of NYC Health + Hospitals.

Our network includes over 27,000 primary care providers, specialists and participating clinics. We are nearly half a million members strong and have members all throughout New York, including Staten Island. 

Our skilled and dedicated employees reflect our membership. They come from all over the tri-state area and beyond, and are committed to assuring access to quality comprehensive health care, health education and customer service to our members. 

Our Mission

We provide a caring, high-quality customer experience to preserve and improve the health and lives of New Yorkers with our integrated healthcare system.

Our Vision

To be the number one plan of choice for the communities we serve.

Our Values

  • Give care and compassion to all
  • Be customer powered: Align daily actions to positive, impactful customer experiences, connect with internal and external customers
  • Be proud of what we do: Take ownership and accountability, be solutions driven
  • Act as a team: Build trust, empower others, champion transparent communication
  • Thrive with change: Spark and support innovation, transform our business through technology and data