LGBT Resource Guide

MetroPlus Health Plan cares about the health, safety and overall wellness of our LGBT community. We have compiled resources that are specifically committed to assisting your needs. You will find assistance with primary care services, health and legal support as well as information on marriage, family planning, where to find substance abuse help, and more. To view our LGBTQ Resource Guide, click here or on any of the topics below.

Community Information

Apply for IDNYC, a free ID card available to all New York City residents age 14 and older. Your immigration status does not matter, and no one will ask you about it. All you have to do is provide proof of identity and residence in the five boroughs of New York City.

This is the one card that is truly your key to the city, increasing access to City government and services with a range of discounts and benefits to enjoy your city and prove you are a New Yorker.

To apply for your IDNYC please visit one of the following locations. An appointment is currently required. Click here for more info.


Bronx Business Center - DOF
3030 Third Avenue, 2nd Floor
Bronx, NY 10455
(at East 156th Street and Third Avenue)
(Monday - Friday) | 8:30 am - 4:30 pm
Bronx Business Center - DOF
310 East Kingsbridge Road
Bronx, NY 10458
(at Kingsbridge Road and Briggs Avenue)
(Monday - Saturday) | 9 am - 9 pm
(Sunday) | 12 pm - 6 pm
Bronx Business Center - DOF
234 East 149th Street, 2nd Floor (entrance on Morris Avenue)
Bronx, NY 10451
(at East 149th Street and Morris Avenue)
(Monday - Friday) | 9 am - 7 pm
(Saturday & Sunday) | 10 am - 5 pm


Brooklyn Business Center - DOF
210 Joralemon Street, 1st Floor
Brooklyn, NY 11201
(at Joralemon Street and Court Street)
(Monday - Friday) | 8:30 am - 4:30 pm
Brooklyn Public Library Central Branch
10 Grand Army Plaza
Brooklyn, NY 11238
(at Eastern Parkway and Flatbush Avenue)
(Monday - Thursday) | 9 am - 9 pm
(Friday & Saturday) | 9 am - 6 pm
(Sunday) | 1 pm - 5 pm
Coney Island IDNYC Center
2865 West 8th Street, 1st Floor
Brooklyn, NY 11224
(Monday - Friday) | 8:30am - 7 pm
Sunset Park IDNYC Center
345 43rd Street
Brooklyn, NY 11232
(Monday - Friday) | 9 am - 9 pm
(Saturday) 9 am - 6 pm


East Harlem IDNYC Center
162 ½ East 104 Street
New York, NY 10029
(Monday - Friday) | 9 am - 8 pm
(Saturday and Sunday) 10 am - 6 pm
IDNYC Northern Manhattan Center
530 West 135th Street
New York, NY 10031
(at W 135th Street and Broadway)
(Monday - Friday) | 8:30 am - 8:30 pm
Manhattan Business Center - DOF
66 John Street, 2nd Floor
New York, NY 10038
(at John Street and William Street)
(Monday - Friday) | 8:30 am - 4:30 pm
New York Public Library
455 5th Avenue
New York, NY 10016
(at East 40th Street and 5th Avenue)
(Monday - Thursday) | 8 am - 11 pm
(Friday) | 8 am - 8 pm
(Saturday & Sunday) | 10 am - 6 pm
Neighborhood Trust Federal Credit Union
1112 St Nicholas Avenue
New York, NY 10032
(at West 166th Street and St Nicholas Avenue)
(Monday, Tuesday, Friday) | 9 am - 4 pm
(Wednesday) | 9 am - 1 pm
(Thursday) | 9 am - 6 pm
(Saturday) | 10 am - 2 pm


DOHMH Corona IDNYC Center
34-33 Junction Blvd., Lower Level
Jackson Heights, NY 11372
(at Junction Blvd and 34th Road)
(Monday - Friday) | 8:30 am - 7 pm
(Friday) | 8:30 am - 5 pm
(Saturday) | 8:30 am - 4:30 pm
Flushing Branch Library
41-17 Main Street
Queens, NY 11355
(at 41st Road and Main Street)
(Monday, Wednesday, Thursday) | 9 am - 9 pm
(Tuesday) | 1 pm - 9 pm
(Friday & Saturday) | 9 am - 7 pm
(Sunday) | 12 pm - 5 pm
Jamaica Branch Library
89-11 Merrick Blvd
Jamaica, NY 11432
(at 89th Avenue and Merrick Blvd)
(Monday, Wednesday, Thursday) | 9 am - 9 pm
(Tuesday) | 1 pm - 9 pm
(Friday & Saturday) | 9 am - 7 pm
(Sunday) | 12 pm - 5 pm
LaGuardia Community College
31-10 Thomson Avenue (Building E - Room E116)
Long Island City, NY 11101
(Monday - Friday) | 9 am - 9 pm
(Saturday) | 9 am - 7 pm
Make the Road New York
92-10 Roosevelt Ave
Jackson Heights, NY 11372
(at 92nd Street and Elmhurst Avenue)
(Monday - Friday) | 10 am - 8 pm
(Saturday) 9:30 am - 2:30 pm


Staten Island Business Center - DOF
350 St Marks Place, 1st Floor
Staten Island, NY 10301
(at St Marks Place and Hyatt Street)
(Monday - Friday) | 8:30 am - 4:30 pm

Other Community services:

Gay Men’s Health Crisis
446 West 33 Street (between 8th Avenue & 9th Avenue)
New York, NY 10011
Main: 212.367.1000
Helpline: 212.807.6655 or 800.243.7692

GMHC provides HIV/AIDS related services including education, print and video materials, women’s initiatives, peer counseling services, support groups, financial advocacy, recreation and meal programs, legal services and seminars.

Michael Callen-Audre Lorde Community Health Center
356 W 18 Street
(between 8th Avenue & 9th Avenue)
New York, NY 10011
Identity House
41-51 E 11th Street, 4th Floor
New York, NY

Identity House provides peer counseling and therapy for lesbian, gay, bisexual and all other adults who are struggling with issues of sexuality, alienation, relationships and family. They also sponsor groups, workshops and other events. Walk-in peer counseling is available at the Center on Saturday & Sunday, 6 - 8 pm.

The Anti-Violence Project (AVP)
240 W 35 Street, Suite 200(
between 7th Avenue& 8th Avenue)
New York, NY 10001
24/7 Hotline: 212.714.1141

AVP serves LGBTQ and/or HIV-positive victims of hate violence, sexual assault, domestic/intimate partner violence, police misconduct and HIV-related violence. AVP provides survivors with one-on-one counseling (at the office and via their hotline), and offers advocacy within the NYC criminal justice system. Counseling services are free and confidential. Support is available in English and Spanish.

Services and Advocacy for Gay, Lesbian, Bisexual and Transgender Elders (SAGE)
305 7th Avenue, 15th Floor
(between 27 Street & 28 Street)
New York, NY 10001

Services and support for elders. Rap groups, language classes, exercise classes and much more. The SAGE drop-in room is at The Center. Clinical services are located at SAGE’s main office.

Housing Works
57 Willoughby Street, 2nd Floor
Brooklyn, NY 11201
TTY users: 212.925.9560

Housing Works is a healing community of people living with and affected by HIV/AIDS. Their mission is to end the dual crises of homelessness and AIDS through relentless advocacy, the provision of lifesaving services and entrepreneurial businesses that sustain our effort.

Youth & Adult
Our LGBT Community should know that they have access to a wide variety of programs and receive much needed services such as support groups, health and wellness services, family support, and updates for community events.


Destination Tomorrow
2825 3rd Avenue, 3rd Floor
Bronx, NY 10455


Audre Lorde Project
85 South Oxford Street
Brooklyn, NY 11217
Brooklyn Community Pride Center
1360 Fulton Street
Brooklyn, NY 11216
Rainbow Heights Club
25 Flatbush Avenue, 4th Floor
(between Fulton Street and Lafayette Street)
Brooklyn, NY 11217


Audre Lorde Project: Manhattan
147 West 24 Street, 3rd Floor
New York, NY 10011
The Lesbian, Gay, Bisexual & Transgender Community Center – NYC
208 West 13th Street
New York, NY 10011


Queens Pride House
76-11 37th Avenue, Suite 206
Jackson Heights, NY 11372
Queens LGBT Community Center
(The Q Center)

37-18 Northern Boulevard, Suite 107
Long Island City, NY 11106


Pride Center of Staten Island 
25 Victory Blvd, 3rd Floor
Staten Island, NY 10301

Gender Identity
If you have questions about gender identity, looking for a support group, seeking healthcare or would just like to meet and interact with other people of transgender experience, contact:  
The Transgender Family Program
Bronx Health Center
975 Westchester Avenue
Bronx, NY
Audre Lorde Project: Manhattan
147 W 24 Street, 3rd Floor
New York, NY
Ages 13-24
147 West 24th Street, 6th Floor
New York, NY
The LOFT - LGBT Community Services Center for the Lower Hudson Valley
252 Bryant Avenue
White Plains, NY
Staten Island LGBT Center
25 Victory Blvd, 3rd Floor
Staten Island, NY
Queers for Economic Justice
147 West 24th Street, 4th Floor
New York, NY

For other transgender service locations download the LGBTQ Guide.
Health Services
Listed are clinics that provide our LGBT community with health services with open doors and no discrimination.
The Pride Health Center at NYC Health + Hospitals/Metropolitan
1901 1st Avenue
New York, NY 10029
The Pride Health Center at NYC Health + Hospitals/Woodhull
760 Broadway
Brooklyn, NY 11206

William F. Ryan Community Health Center 
110 West 97th Street
New York, NY 10025
Michael Callen-Audre Lorde Community Health Center
356 West 18th Street
New York, NY 10011
STD Education
Remain educated on protecting yourself against Sexually Transmitted Diseases/HIV by safe sex. Get more information below:


Centers for Disease Control and Prevention

Planned Parenthood

Marriage/Family Options
In 2011, New York was the seventh state to legalize same-sex marriage in the United States. If you have questions about Marriage Equality in New York City, you can find answers on the Office of the City Clerk's website.

City Clerk - Marriage Bureau

Same-sex and other LGBT identified couples have numerous options to start a family. MetroPlus encourages couples to explore options with a family counselor or physician. There are options. 

Legal Services
Provided below are resources where our LGBT community members can seek legal services.
The LGBT Bar Association of Greater New York
601 West 26th  Street, Suite 325-20
New York, NY 10001
Legal Referrals: 212.459.4873
General Info: 212.353.9118

For referrals to an attorney by phone, leave a message stating the nature of the matter and your name and phone number.

HIV Law Project
15 Maiden Lane, 18th Floor
New York, NY 10038

The HIV Law Project provides free civil legal services to HIV-positive residents Manhattan and the Bronx, and homeless New Yorkers.

Immigration Equality
40 Exchange Place, 17th Floor
New York, NY 10005

Works to end discrimination in U.S. immigration law against lesbian, gay, bisexual, transgender and HIV-positive people, and helps obtain asylum for those persecuted in their home country based on their sexual orientation, transgender identity or HIV-status.

Lambda Legal Defense and Education Fund
120 Wall Street, Suite 325-20
New York, NY 10005

A national organization committed to achieving full recognition of the civil rights of lesbians, gay men, bisexuals, transgender people and those with HIV through impact litigation, education and public policy work.

Sylvia Rivera Law Project
147 West 24 Street, 5th Floor
New York, NY 10011

The Sylvia Rivera Law Project provides free legal services to transgender, intersex and gender nonconforming low-income people and people of color.

Transgender Legal Defense & Education Fund
20 West 20th Street, Suite 705
New York, NY 10011

TLDEF is committed to ending discrimination based upon gender identity and expression and to achieving equality for transgender people through public education, test-case litigation, direct legal services, community organizing and public policy efforts.

Substance Abuse Treatment
Overcoming alcohol and drug addiction begins with an environment that is both safe and supportive. LGBT specific treatment programs provide a space where patients can receive treatment from addiction counselors to help rebuild a sober life. Below are a few locations that will cater to helping you overcome your addiction.

The Lesbian, Gay, Bisexual & Transgender Community Center – NYC
208 West 13th Street
New York, NY 10011

Realization Center, INC.
Manhattan Location
19 Union Square West
New York, NY, 10003

Brooklyn Location
175 Remsen Street
Brooklyn, NY, 11201

Resources for our LGBT community are widely available. Below are just some hotline numbers to receive immediate emergency telephone counseling and help for emotional and physical crises.
Anti-Violence Project: 212.714.1141

Domestic Violence Project 718.875.5062

Gay and Lesbian National Hotline
National: 888.843.4564
New York: 212.989.0999
(Monday - Friday) | 4 pm - 12 am
(Saturday) | 12 pm - 5 pm

NYC Well (counseling) 
888.NYC.WELL (888.692.9355)

RAINN (Rape, Abuse & Incest National Network) 800.656.4673

Samaritans Suicide Hotline 212.673.3000

Trevor Project (24 hours, youth-only) 866.488.7386