Enroll in a Plan

Choosing a health plan that fits your needs and your family's can be a difficult decision. MetroPlus is here to help answer any questions with in-depth resources, access to state and federal information, and a customer service team dedicated to providing excellent service to our members.


How to enroll

Complete the Medicare Enrollment Request Form and send it to:

MetroPlus Health Plan
160 Water Street, 3rd Floor
New York, NY 10038
Medicare Member Services

Fax: 1.212.908.8601

← scroll →

Medicare Enrollment Request Form
Medicare Online Enrollment Center (OEC)
.In addition to the process described above, CMS offers an online enrollment center (OEC) through the Medicare.gov website and the 1-800-MEDICARE Call Center for enrollment into Medicare Advantage plans (except for MSA) and Medicare prescription drug plans. The date and time “stamped” by the Medicare OEC will serve as the application date for purposes of determining the election period and enrollment effective date. Medicare Advantage organizations must promptly retrieve enrollment requests from the OEC and should check for requests at least daily.

Applicants may enroll through the Medicare Online Enrollment Center here:

If you aren't getting extra help, you can see if you qualify by calling:

1.800.MEDICARE or 1.800.633.4227
TTY users: 711
24 hours a day/7 days a week
The Social Security Administration at 1.800.772.1213
TTY users: 1.800.325.0778
Monday through Friday, 7 am - 7 pm
New York State Medicaid Office

MetroPlus representatives with Medicare expertise are always available.

For a list of locations, click here. You can also email us.