Managed Long-Term Care

MetroPlus Managed Long-Term Care is a health care plan especially designed for people 21 years or older, who live in the Bronx, Brooklyn, Queens, and Manhattan, need long-term care services, and have Medicaid. MetroPlus Managed Long-Term Care offers the assistance you need to live safely at home.  

You Are Eligible if You Are…

  • 21 years old or older
  • Eligible for Medicaid
  • Living in the Bronx, Brooklyn, Manhattan or Queens
  • In need of long-term care or nursing home-level care
  • Able to remain in your home without jeopardizing your health or safety
  • In need of long-term care services for at least four months from the time of enrollment

Our Benefits Include:

  • 24 Hours a day, 7 Days a week On-Call Services
  • Adult Day Health care
  • Care Coordination
  • Chore Service and Housekeeping
  • Dental Care
  • Durable Medical Equipment, including Medical and Surgical Supplies, Prosthetics, Orthotics, and Orthopedic Footwear
  • Eye exam and eyeglasses
  • Foot Care
  • Hearing Exams and Hearing Aides (including hearing aide batteries)
  • Home Care including nursing, home health aides, rehabilitation therapies, and medical social work
  • Home Delivered or Congregate Meals
  • Home Safety Modification/Improvement
  • Hospice
  • Long-Term Placement at a Veterans' Home
  • Nursing
  • Nursing Home Care (certain Medicaid restrictions apply)
  • Nutritional Counseling and Nutritional Supplements
  • Personal Care
  • Personal Emergency Response System (PERS)
  • Private Duty Nursing
  • Rehabilitation Therapies (Physical, Occupational, and Speech Therapy) provided in Setting other than Home
  • Respiratory Therapy
  • Respiratory Therapy and Oxygen
  • Scheduled Transportation to Health related Appointments
  • Social Adult Day Care
  • Social and Environmental Support
  • Telehealth

Your Care Plan:

When you join MetroPlus Managed Long-Term Care, you will be assigned a Care Manager. Your Care Manager will work with you, your family, your primary care physician (PCP) or others that you choose to work on your behalf. Your Care Manager will develop an individual care plan for you.

Your Care Manager will develop a care plan that is specific to meeting your individual medical, physical, emotional, and social needs, based on the initial comprehensive assessment. Your written care plan covers the services you need, how often you need them and how long you will need them for. Your care plan is reviewed at least every six months, but can be reviewed more often if your condition and needs change. You will receive a copy of your care plan.


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Important Handbook Updates: Complaints & Appeals (3/2018)
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To search our provider network for our Managed Long-Term Care Plans, please visit the MetroPlus Provider Directory Page   

MetroPlus Member Services:
Monday through Saturday, 8 am - 8 pm
1.855.355.(MLTC) 6582, TTY: 711
24 hours per day, 7 days per week
Fax: 1.212.908.5282

Enrollment Locations

Who would make your health care decisions if you were too sick to speak for yourself? Learn more about Advance Directives and get resources for planning ahead.
Planning Ahead