Plan MetroPlus FIDA (Plan Medicare - Medicaid)

FIDA 2017

The FIDA program is a partnership between CMS and New York State that will integrate Medicare, Medicaid and Manage Long-Term Care (MLTC) services for adults, focusing on beneficiaries with long-term care needs.
 
The goal of FIDA is to manage the care of patients, resulting in better overall health outcomes as well as better coordination of Medicare and Medicaid services. An Interdisciplinary Team, including a personal Care Manager, will assist participants in obtaining medical services behavioral health care, prescription and non-prescription drugs, as well as financial, social and educational services.
 

Get The Details

Why Choose our MetroPlus FIDA Plan?

Our MetroPlus FIDA Plan will get you all your covered Medicare and Medicaid services, including long-term services and supports (LTSS) and prescription drugs. You pay nothing to join our FIDA plan or receive our FIDA plan services.
 
We will help make your Medicare and Medicaid benefits work better together and work better for you.
 

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Participant Resources

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Provider / Pharmacy Directories
   
The Bronx Download
Kings (Brooklyn) Download
New York (Manhattan) Download
Queens Download
Updated: 01/2017
 

Translated to ALL Required Non-English, including Español, Italiano, Русский, Kreyòl Ayisyen, 中文, and 한국어.

The FIDA Comprehensive Formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary


Request a Hard Copy of Provider/Pharmacy Directory:

Members can create a new account or sign in to an existing account on their member portal and follow the instructions to request a hard copy directory. 

Member Portal
 

If you want a Provider/Pharmacy Directory mailed to you or if you need help finding a network provider/pharmacy, please call at 1.844.288.FIDA (3432), TTY users: 711. You may also email your request for the directory at metroplus.org/contact-us. You can always access our online directory on our Provider Directory Page.

MetroPlus FIDA Plan Multi - Language Interpreter Services (PDF)

You can ask for this information in other formats, such as Braille or large print. Call 1.844.288.FIDA (3432), TTY users: 711, Monday through Saturday, 8 am - 8 pm. The call is free.
 

Disclaimers

MetroPlus FIDA Plan is a managed care plan that contracts with both Medicare and the New York State Department of Health (Medicaid) to provide benefits of both programs to Participants through the Fully Integrated Duals Advantage (FIDA) Demonstration.
 
Enrollment in FIDA is dependent upon contract renewal and the service area included in the contract.
 
Limitations and restrictions may apply. For more information, call MetroPlus FIDA Plan Participant Services or read the MetroPlus FIDA Plan Participant Handbook. This means that you need to follow certain rules to have MetroPlus FIDA Plan pay for your services.
 
Benefits, List of Covered Drugs, and pharmacy and provider networks may change from time to time throughout the year and on January 1 of each year.
 
You can get this information for free in other languages. Call 1.844.288.FIDA (3432), TTY users: 711, Monday through Saturday, 8 am - 8 pm. After 8pm, Sundays & Holidays: 24/7 Medical Answering Service at number listed above. The call is free. The State of New York has created a participant ombudsman program called the Independent Consumer Advocacy Network (ICAN) to provide Participants free, confidential assistance on any services offered by MetroPlus FIDA Plan. ICAN may be reached toll-free at 1.844.614.8800 or online at www.icannys.org.

Learn more about Medicare on the CMS website.
 
Puede obtener esta información en otros idiomas sin ningún costo. Llame al Plan MetroPlus FIDA al 1.844.288.FIDA (3432), usuarios de TTY: 711, de lunes a sábado, de 8 am a 8 pm; domingos y días festivos: Servicio de Recepción de Llamadas para Médicos, las 24 horas del día, los 7 días de la semana al número arriba mencionados. La llamada es gratuita.
 
Ou kapab jwenn enfòmasyon sa yo pou gratis nan lòt lang yo. Rele MetroPlus FIDA Plan nan nimewo 1.844.288.FIDA (3432), TTY: 711, Lendi - Samdi, 8 am - 8 pm. Apre 8 pm, jou dimanch ak Jou Ferye: Sèvis 24/7 Repondè Medikal Otomatik nan nimewo ki endike anwo a. Koutfil la gratis.
 
È possibile ottenere queste informazioni in altre lingue senza alcun costo. Potete contattare i responsabili del programma MetroPlus Fida al numero 1.844.288.FIDA (3432), TTY: 711, dalle ore 8 alle 20 dal lunedì al sabato e dopo le 20 la domenica e nei giorni festivi. È possibile telefonare per una consulenza medica ai numeri indicati, 24 ore su 24, 7 giorni su 7. La chiamata è gratuita.
 
您可免費取得此資訊的其他語言版本。請於週一至週六上午 8 點至晚上 8 點洽 MetroPlus FIDA Plan,電話是 1-844-288-FIDA (3432),TTY 專線:711。 晚上 8 點後、週日及假日:請撥打上方所列的 24 小時醫療諮詢服務專線。此電話號碼為免付費專線。
 
Вы можете получить эту информацию бесплатно на других языках. Звоните в MetroPlus FIDA Plan по номеру 1.844.288.FIDA (3432), для пользователей с нарушениями слуха: 711, с понедельника по субботу, с 8:00 до 20:00. После 20:00, по воскресеньям и праздничным дням: круглосуточная медицинская справочная служба, номера указаны выше. Звонок бесплатный.
 
이 정보는 다른 언어로도 무료로 제공됩니다. MetroPlus FIDA Plan에 전화번호 1-844-288-FIDA(3432), TTY: 711로 월요일 - 토요일, 오전 8시부터 오후 8시 사이에 연락하시기 바랍니다. 오후 8시 이후와 일요일 및 공휴일에는 상기 표시된 번호로 전화하시면 24시간 의료 ARS가 제공됩니다. 통화는 무료입니다.
 
আপনি বিনামূল্যে অন্যান্য ভাষায় এই তথ্য পেতে পারেন। মেট্রোপ্লাস FIDA প্ল্যান-এ সোমবার-শনিবার, সকাল 8 টা – রাত 8 টার মধ্যে 1-844-288-FIDA(3432), TTY: 711 নম্বরে ফোন করুন। রাত 8 টার পরে, রবিবার ও ছুটির দিনগুলিতে: উপরে তালিকাভুক্ত নম্বরে 24/7 মেডিক্যাল আনসারিং সার্ভিস-এ। কলটি বিনামূল্য।

 
   FIDA-Disclaimer-Urdu.JPG

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MetroPlus FIDA Plan Web Content Translated

Some resources along with non-English translations will be published when approved.