MetroPlus Participant Services has representatives available in multiple languages. Please call 1.844.288.FIDA (3432), TTY users: 711, Monday through Saturday, 8 am - 8 pm to find out more information. MetroPlus also has access to numerous other languages through interpretation services. At MetroPlus, we are committed to assuring access to quality comprehensive health care, health education and customer services to our culturally diverse membership.
How to contact the Enrollment Broker
New York Medicaid Choice 'MAXIMUS' is New York State’s Enrollment Broker for the FIDA program. New York Medicaid Choice provides free counseling about your FIDA Plan options and can help you enroll or disenroll in a FIDA Plan.
New York Medicaid Choice is not connected with any insurance company, managed care plan, or FIDA Plan.
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New York Medicaid Choice Contact Information
1.855.600.FIDA (This call is free)
The Enrollment Broker is available Monday through Friday from 8:30 am - 8 pm, and Saturday from 10 am - 6 pm.
1.888.329.1541 (This call is free)
This number is for people who have hearing or speaking problems. You must have special telephone equipment to call it.
New York Medicaid Choices
P.O. Box 5081
New York, NY 10274