Contact Us
Real people are here to help with real answers.
Get in touch for
personalized support.
Have questions about your health plan or need help enrolling? The MetroPlusHealth Contact Us page makes it easy to get the support you need. Whether you’re a member, provider, or someone exploring coverage options, our team is here to assist you by phone, email, or in person at one of our community offices across New York City. Reach out to us for help with benefits, billing, plan changes, or general inquiries — because your health and peace of mind matter to us.
Which plan can we help you with?
Tell us which plan you have, and we’ll guide you from here.
- Select a plan
- Essential Plan
- Medicare Plans
- Managed Long-Term Care (MLTC)
- Gold & GoldCare I and GoldCare II Plans
- Medicaid, Child Health Plus, Partnership in Care (SNP), Enhanced Plans
Marketplace & Essential Plans
Medicare Plans
Managed Long-Term Care (MLTC)
MetroPlusHealth Gold & GoldCare I and GoldCare II
Medicaid, Child Health Plus, Partnership in Care (SNP), MetroPlusHealth Enhanced
Contact us frequently asked questions
How do I contact my health insurance about a bill?
Give us a call, and we’ll provide you with the necessary information.
What should I do if my health insurance payment isn’t accepted?
If you have any issues with your payment, please contact us, we’ll provide you the information and answers you need.
How do I fix any billing issues?
For any billing issues, please contact MetroPlusHealth, you’ll speak to a real person who will give you the answers you need.
Find Us In Your Neighborhood
Coverage in all five boroughs
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Find answers, support and tools to help you navigate your health plan.
