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 Home > Members & Applicants  > Recertification Information



IT'S IMPORTANT TO RECERTIFY/RENEW YOUR MEMBERSHIP.


We want to keep you as our Member!

As a member of MetroPlus Health Plan you need to recertify/renew your membership every year.

If you are a Member of Child Health Plus B (CHP B):
A MetroPlus Recertification Representative will contact you by mail and phone and send a pre-printed recertification/renewal application package to you.

Contact our office to schedule an appointment or go directly to one of our sites for help with completing the recertification/renewal application.

You can also call the MetroPlus' Recertification Line at 212-908-4190 if you have any questions or need help.

If you are a Member of Medicaid or Family Health Plus (MA & FHP):
Human Resources Administration (HRA) will mail a pre-printed application package to you about 60 days before your recertification/renewal date. You must complete the application and return it to HRA to recertify/renew your membership. If you have not received an application you can call the HealthStat phone line at 1-888-692-6116.

MetroPlus is here to help you complete the application. You can contact the MetroPlus Customer Services Department at 1-800-475-METRO (6387) for assistance or go to one of the sites listed below.
  • You can visit our office at:
    • 160 Water Street, 3rd Floor
      New York, NY 10038,
      Monday - Friday 9:00 am - 7:00 pm
      Saturday 10:00 am - 6:00 pm

  • Call MetroPlus Customer Services Department
    • 1-800-475-METRO (6387)
      Monday - Friday 9:00 am - 7:00 pm
      Saturday 10:00 am - 6:00 pm

  • Visit a MetroPlus Marketing Representative at one of our health care sites listed below:

 
SITE NAME STREET ADDRESS BORO SCHEDULED DAYS TIMES
Elmhurst Hospital 79-01 Broadway Lobby Queens Monday - Friday 9:00 - 5:00
Queens Hospital 82-68 164th Street Lobby Queens Monday, Wednesday, Friday
Tuesday and Thursday
9:00 - 5:00

10:00 - 6:00
Lincoln Hospital 234 East 149th Street
Room 1A0
Bronx Monday - Friday 8:30-4:30
Jacobi Medical Center 1400 Pelham Parkway
Building 5 and Building 1
Bronx Monday - Friday 8:30-4:30
North Central Bronx Hospital 3424 Kossuth Avenue
Out Patient Reg. 1B01
Bronx Monday - Friday 8:30-4:30
Kings County Hospital 251 Clarkson Avenue
Pediatric Department, A Building, U Building 1st Floor
Brooklyn Monday - Friday 8:30-4:30
East New York D & TC 2094 Pitkin Avenue
1st Floor, Room 303
Brooklyn Monday - Friday 8:30-4:30
Coney Island Hospital 2601 Ocean Parkway
Lobby Room 1N61D
Brooklyn Monday - Friday 8:30-4:30
Woodhull Hospital 760 Broadway
Managed Care Office
Room 2C129
Brooklyn Monday - Friday 8:30-4:30
Cumberland D & TC 100 North Portland Avenue
Managed Care Office
Room 470
Brooklyn Monday - Friday 8:30-4:30
Williamsburg Health Center 151 Maujer Avenue
Registration Desk
Brooklyn Monday - Friday 8:30-4:30
Bellevue Hospital 462 First Avenue
Lobby, Room F-5
Manhattan Monday - Friday 8:30-4:30
Gouverneur D & TC 227 Madison Street
Lobby, Room 186
Manhattan Monday - Friday 8:30-4:30
Harlem Hospital 506 Lenox Avenue
1st Floor Registration
Manhattan Monday - Friday 8:30-4:30
Metropolitan Hospital 1901 First Avenue
Lobby
Manhattan Monday - Friday 8:30-4:30



Documents Needed to Recertify
To recertify/renew your membership you need
  • Proof of family income (e.g., 4 consecutive pay stubs, letter from employer)





10/06/08

H0423_ADV_MKT0709

2008 MetroPlus Health Plan. All Rights Reserved.