We are here to help. Come into our office, call, write, or send us an email.
Office location and Main number
MetroPlus Health Plan
160 Water Street - 3rd Floor
New York, NY 10038
212 908-8600
Fax Number
212 908 - 8601
IF YOU ARE A MEMBER, please call Customer Services:
1 - 800 - 303 - 9626
TDD 1 - 800 - 881 - 2812
Customer Services Business Hours:
Monday through Friday 8:00 a.m. - 8:00 p.m.
Saturday 8:00 a.m. - 7:00 p.m.
TDD 1 - 800 - 881 - 2812
After business hours - call the 24 Hour Health Care Hotline:
1 - 800 - 442 - 2560
IF YOU ARE AN APPLICANT, or a member wishing to renew your membership, please call:
1 - 800 - 475 - METRO
1 - 800 - 475 - 6387
IF YOU ARE A PARTICIPATING PROVIDER:
1 - 800 - 597 - 3380
IF YOU ARE A PROVIDER INTERESTED IN JOINING OUR NETWORK:
212 - 908 - 8742
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