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Contact Us

We are here for you, New York

Get in touch for personalized support.

Find a Location Near You

Click here to visit MetroPlusHealth Near You

Contact our office:

MetroPlus Health Plan

50 Water Street, 7th Floor
​New York, NY 10004

Medicaid, Child Health Plus, Partnership in Care (SNP), MetroPlusHealth Enhanced

Monday – Friday, 8 am – 6 pm
Saturday, 9 am – 5 pm
After hours, please call 1.800.442.2560

MetroPlusHealth Gold & GoldCare I and GoldCare II

Monday – Friday, 8 am – 6 pm
Saturday, 9 am – 5 pm
After hours, please call 1.800.442.2560

Marketplace & Essential Plans

Monday – Friday, 8 am – 6 pm
Saturday, 9 am – 5 pm
After hours, please call 1.800.442.2560

Medicare Plans

Monday to Friday, 8 am – 8pm, and Saturday, 9 am – 5 pm

Managed Long-Term Care (MLTC)

Monday to Friday, 8am - 8pm, and Saturday, 9am - 5pm.
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Have a question for us?

Talk to MetroPlusHealth

Frequently Asked Questions

What do MetroPlusHealth plans cover?
At MetroPlusHealth, we focus on primary and preventive care . . . .
How do I get health insurance from MetroPlusHealth?
Signing up for health insurance with MetroPlusHealth is easy . . . .
Does MetroPlusHealth offer insurance for freelancers?
Yes, MetroPlusHealth takes pride in providing health plan coverage to a variety of New York City residents, including freelancers . . . .
Does MetroPlusHealth offer plans for my family?
Yes, we offer dozens of quality health plans that are low-cost and designed to meet the needs of individuals and families . . . .

Ask a Question

GREAT NEWS! The American Rescue Plan Act of 2021 makes additional financial assistance, called an Advance Premium Tax Credit (APTC), available to people who enroll through the NY State of Health, the state’s health plan marketplace.

  • Tax credits are available to people with higher incomes for the first time, and People who are unemployed for one week or more in 2021 are now eligible for significant tax credits.

You may be able to pay less for one of the most comprehensive health plans in town!

  • Find out if you can save money on your health plan now. Call MetroPlusHealth at (855) 592-1842, option 3, or click here to choose a MetroPlusHealth representative who can help explain how these new tax credits may benefit you.

New York State’s Open Enrollment Period has been extended through the end of this year.  Don’t miss your chance to enroll now! In addition to the New York State of Health qualified health plans, MetroPlusHealth also offers Medicaid, Child Health Plus, Essential Plans, and other health coverage ALL YEAR LONG – at little or no cost to you.

Ready to Join Our Plan? Call (855) 592-1842 now or submit a request below to apply. We’ll follow up with you ASAP. Or look for a nearby MetroPlusHealth representative with whom you can speak directly HERE.

Already A Member ? Remember, if you are a MetroPlusHealth member, you can always CALL US 24/7 1-800-303-9626 with questions or concerns.

You Have Questions? We Have Answers! Click here to visit our member FAQs.

You can also email us at: [email protected] with any questions about your coverage.

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Become a Member

Looking for a health plan that knows New York?

When it comes to health care, we’re as local as it gets.

last updated: February 6, 2024